Security America Mortgage, Inc.

What borrowers say

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  Expert VA loan guidance (including construction loans)

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  “Mark and Nadia were a pleasure to work with on my VA Construction loan. Mark went above and beyond to explain the entire process. Due to my situation, they were proactive in getting me a POA, which made closing simple. Every time I had a question, Mark would answer my call even after we closed on the loan. My wife and I are pleased and highly recommend Security America Mortgage.”

  “I didn’t know it was possible to get a one time close construction VA home loan, but it is with Security America. Jason Noble is straight forward, detailed and responsive. He explained step by step how the process would work, guided us through our land purchase, getting the builder approved, the appraisal, everything. I would 100% recommend them to any veteran wanting to build their dream home.”

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  Transparent, honest communication with no surprises

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  “I can't say enough good things about Jason Noble at Security America Mortgage. From the get-go, Jason was the perfect mix of professional and approachable. Even though I didn't know much about the construction and banking process, he made it easy to ask questions without feeling uneasy. One thing that really stood out was how transparent Jason was. He laid out all the pros and cons of each loan type with complete honesty--no hidden details or small print to worry about. Now, four months after cl”

  “We had an exceptional experience working with Jason and Nadia! From the very beginning, they were honest, transparent, and clear—no surprises along the way. They managed to close two loans for us in just 12 business days, which is incredible. Their professionalism and efficiency made the entire process smooth and stress-free. Highly recommend them to anyone looking for a trustworthy and responsive mortgage team!”

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  Responsive and accessible loan officers (evenings, weekends, post-close)

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  “Mark and Nadia were a pleasure to work with on my VA Construction loan. Mark went above and beyond to explain the entire process. Due to my situation, they were proactive in getting me a POA, which made closing simple. Every time I had a question, Mark would answer my call even after we closed on the loan. My wife and I are pleased and highly recommend Security America Mortgage.”

  “Jason Noble and Nadia Agha is just simply amazing! Jason informed us of the entire construction loan process. He was always there readily available to address all questions and concerns, day, night and weekends! He took note of my fears of being disappointed and reassured us that he will guide us through the process without feeling overwhelmed or pressured. He made the loan process so easy to understand very straightforward no in between. He never left us in the dark about anything. I wish we wo”

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  Smooth, seamless, and stress-free mortgage process

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  “My experience with Security America Mortgage, Inc. (SAMI), was one of the best I have ever had involving the acquisition of a new residential property. Everything seemed to flow smoothly right from the start. The application process was to the point and not overly burdensome. The tracking tool used to follow your mortgage application completion process was always up-to-date and accurate. However, most enjoyable, was working with my loan officer and his assistant. Both Mark Vela (Loan Officer) an”

  “Security America Mortgage are ROCK*STARS, and I can’t recommend them enough! My experience with them, and specifically with Jason and Nadia, was absolutely outstanding. The entire team was incredibly friendly, professional, and helpful from start to finish. They were truly engaging and made the usual complex mortgage process feel seamless and stress-free. There was a genuine, family-like feeling that set them apart from every other company I considered. They exceeded all of my expectations and t”

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  Proactive support throughout the entire loan process

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  “Let me first say that this is truly a testimony. My husband and I started our journey with Security American Mortgage about 2 years ago. We have been through 3 sets of plans and 2 builders that needed to be VA approved, which this was achieved. I must say during this process both Jason and Sandra have been exceptional to work with. My husband and I understood each step of the process (VA Construction) and communication was effective and done in a timely manner. Both Jason and Sandra worked tirel”

  “Mark did an amazing job with walking me through a construction loan. He went above and beyond and never failed to check back in to update me on the process. Definitely recommend Mark and Nadia for any type of loan.”

• positiveGoogleView source

  User-friendly application tracking portal

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  “My experience with Security America Mortgage, Inc. (SAMI), was one of the best I have ever had involving the acquisition of a new residential property. Everything seemed to flow smoothly right from the start. The application process was to the point and not overly burdensome. The tracking tool used to follow your mortgage application completion process was always up-to-date and accurate. However, most enjoyable, was working with my loan officer and his assistant. Both Mark Vela (Loan Officer) an”

  “Jason Noble and Nadia Agha is just simply amazing! Jason informed us of the entire construction loan process. He was always there readily available to address all questions and concerns, day, night and weekends! He took note of my fears of being disappointed and reassured us that he will guide us through the process without feeling overwhelmed or pressured. He made the loan process so easy to understand very straightforward no in between. He never left us in the dark about anything. I wish we wo”

• positiveGoogleView source

  Fast closings

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  “We had an exceptional experience working with Jason and Nadia! From the very beginning, they were honest, transparent, and clear—no surprises along the way. They managed to close two loans for us in just 12 business days, which is incredible. Their professionalism and efficiency made the entire process smooth and stress-free. Highly recommend them to anyone looking for a trustworthy and responsive mortgage team!”

• negativeBbbView source

  Not BBB Accredited

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  “Security America Mortgage | BBB Business Profile Not BBB Accredited. Loan Servicing in Houston, TX. See BBB rating, reviews, complaints, and more.”

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  Complaints on record

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  “Security America Mortgage | BBB Business Profile Not BBB Accredited. Loan Servicing in Houston, TX. See BBB rating, reviews, complaints, and more.”

• negativeGoogleView source

  Unresponsive follow-through and feeling deprioritized when loan officer is overloaded

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  “Well I got stuck working with Mark, this like to treat people lesser than. He has so many people he’s working with that he won’t treat you as a priority. “I have so many people i work with I can’t remember you.” So if you voice your frustration over not having great customer service he’s defensive and condescending. Told us he’d call us back in 15min never did only after calling him a 3rd time did he bother to call back. If you’re a veteran highly recommended doing business with someone or somew”

• negativeGoogleView source

  Defensive and condescending response when customer raised service concerns

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  “Well I got stuck working with Mark, this like to treat people lesser than. He has so many people he’s working with that he won’t treat you as a priority. “I have so many people i work with I can’t remember you.” So if you voice your frustration over not having great customer service he’s defensive and condescending. Told us he’d call us back in 15min never did only after calling him a 3rd time did he bother to call back. If you’re a veteran highly recommended doing business with someone or somew”